What’s New – 2024A
Indication of Selected Communications Adapter
The service tool now displays the selected communications adapter when the service tool is disconnected. The adapter name is displayed in the status area at the bottom right of the service tool window.
End of Support for Windows 11
Microsoft is ending extended support for Windows 11 as of January 2023. The service tool will be ending support for Windows 7 as of the 2024A release.
What’s New – 2024A
Automatic Product Status Report (PSR) Upload
The service tool includes a new tool that automatically uploads Product Status Reports. The tool scans for newly generated Product Status Reports and uploads them when an internet connection is available. The default is that automatic report uploading is enabled. The Preferences dialog has an option to disable the tool.
What’s New – 2024A
ECM Naming Changes
Certain ECMs connect to the service tool over two data links at the same time. The service tool shows a message popup when the ECM is only detected on one link. The service tool has been changed to add the text in the ECM name when the connection is incomplete. Service tool features that display a connection icon also use a new icon for an incomplete connection.
What’s New – 2024A
No significant new features or feature enhancements
What’s New – 2024A
CEOS Fleet Configuration File TOP
A CEOS (Customer Electronic Option Selection) Fleet Configuration File can be created/modified for an engine using the Service Tool. This is available in connected and disconnected mode.
Error When Launching Service Tool
There is a Microsoft issue with upgrading libraries during an installation involving certain versions of the C++ redistributable. After a successful service tool installation, when trying to run the service tool for the first time, one of the following errors may occasionally appear: “The entry point could not be located in api-ms-win-crt-runtime” or “The program can’t start because mfc140u.dll is missing from your computer.” If either of these messages is displayed, please let us know and we will send you to step by step troubleshooting guide. This procedure requires administrator rights.
Service Tool License Corruption Issues with Windows 10 Updates
Windows 10 updates 1709 and 1803 will corrupt service tool licenses. Future Window 10 updates may do the same
If either of license error messages is displayed, please let us know and we will send you to step by step troubleshooting guide.
What’s New – 2024A
Trainer Update – 988K XE Wheel Loader
The 988K XE Wheel Loader has been added to the Trainer application.
What’s New – 2024A
Preferences Option to Save a Product Status Report to PDF
The Preferences dialog for the Product Status Report has changed. The dialog contains a new checkbox to automatically save a Product Status Report as a PDF file when the report is created. The service tool will continue to automatically save Product Status Reports as an XML file.
What’s New – 2024A
Product Status Report Updates
The Product Status Report has been updated to include certain history features supported by the ECM, such as the after-treatment Regeneration History and the Service Test History.
Winflash Screen Update
The screen for the Winflash feature has been updated. A new Expand All button opens all sections of the screen to show all details for ECMs detected by WinFlash. A new Collapse All button hides all sections of the screen, except for header rows showing detected ECM names.
PC, Communication Hardware, and Cable Requirements
To run the service tool, the next PC, communication hardware, and cable requirements must be met. NOTE: The minimum PC Configurations should not be used as a standard when buying new personal computers for service tool purposes. If the existing equipment meets these minimum requirements, it will run the service tool.
